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An email address, and other personal information which a user provides on any contact form or as a result of a request to engage me in works will be used to send them information regarding their enquiry and/or ongoing works. It will be used to provide annual service reminders (where appropriate), and it will also be used to provide evidence of sales/receipts etc. for accounting purposes
It may also be used to respond to your inquiries, and/or other requests or questions.
If you would like us to remove your email address from our database upon completion of any works carried out by Tyrrell's Plumbing Solutions then please request this by email, quoting data removal in the subject line, on completion of the works and we will carry out your request as soon as it is possible.

Please note that we are required, by law, to keep certain information regarding payment/receipts for a period of 5 years from the date of payment.

Cookie Policy

This Privacy Policy governs the manner in which Tyrrell's Plumbing Solutions, uses, maintains and discloses information collected from users of the Tyrrell's Plumbing Solutions. This privacy policy applies to this web site and all products and services offered by Tyrrell's Plumbing Solutions.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site,fill out a a contact form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and/or phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities, and it may restrict the services we ca provide.

Non-personal identification information

We do not collect non-personal information.

What about third party advertisers and links to other websites?
Our site may include third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Please be aware that
Tyrrell's Plumbing Solutions. is not responsible for the privacy practices or content of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Web browser cookies

Our Site may use "cookies" to enhance User experience. The user's web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If the user does this, note that some parts of this web site may not function properly.

How we use collected information

Tyrrell's Plumbing Solutions may collect and use the users personal information for the following purposes:

- To personalise the user experience
We may use information in the aggregate to understand how those people visiting our web site, as a group, use the services and resources provided on this web site.
- To improve our Site
We continually strive to improve our web site offerings based on the information and feedback we receive from you.
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To send you emails where you have requested contact from us, such as if you are a regular customer that utilises any of our maintenance services.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.

Sharing your personal information

We do not sell, trade, or rent your personal information to others.

Changes to this privacy policy

Tyrrell's Plumbing Solutions has the discretion to update this privacy policy at any time. When we do this we will post a notification on the main page of our site and revise the updated date at the bottom of this page. We encourage anyone who contacts us using the 'Contact' form to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Tyrrell's Plumbing Solutions.
R. Tyrrell
3 Old School Mead
Bidford on Avon
B50 4AW

This document was last updated on April 15th, 2014

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