Heating & Plumbing at it's best

This page will help you to make a successful complaint if you are not happy with my work.


I will always try to bring about an amicable resolution to any complaint you might have regarding the standard of my work, and if it is agreed that my working practice is at fault rather than a problem with components of your system then I will repair the fault.

Sometimes it is not possible to agree a way forward and in such cases I would advise you to contact the professional bodies to which I belong:

Chartered Institute of Plumbing and Heating Engineers

Oil Firing Technicians Association (OFTEC)

Gas Safe Register

You might also wish to read this leaflet regarding complaints.

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